FAQs
1. What is Black & Pink Intimo US? Black & Pink Intimo US is an online erotic store based in the United States, offering a wide range of sex toys, erotic lingerie, and pleasure accessories designed to enhance your intimate experiences.
2. What types of products do you offer? We offer a variety of high-quality products including vibrators, dildos, lingerie, lubricants, and other accessories to enhance your pleasure and intimacy.
3. How discreet is your packaging? We prioritize your privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents inside.
4. What payment methods do you accept? We accept major credit cards, debit cards, and other payment methods as indicated on our website. All transactions are processed securely.
5. How long will it take to receive my order? Orders are processed within 24 to 72 business hours. Shipping times vary based on the chosen method and your location. Standard shipping typically takes 3-7 business days.
6. Do you offer international shipping? Currently, we only ship within the United States.
7. What is your return policy? For hygiene and health reasons, we do not accept returns of any kind under any circumstances. However, we offer a 7-day warranty for replacement or refund on items with manufacturing defects or malfunctions.
8. How do I claim a warranty? To claim a warranty, contact us within 7 days of receiving the product and provide a detailed description of the issue along with videos and images showing the malfunction or defect. We will review your claim and, if approved, offer a replacement or refund.
9. Do you offer free shipping? We may offer free shipping on orders over a certain amount, as indicated on our website. Check our shipping policy for more details.
10. How can I contact customer support? You can reach our customer support team via email at [Your Email]. We are here to assist you with any questions or concerns you may have.
11. Are your products safe? Yes, all our products are carefully selected to meet high standards of quality, safety, and durability. We only offer products from reputable manufacturers.
12. How do I choose the right product for me? We provide detailed product descriptions and customer reviews to help you make an informed decision. If you need further assistance, our customer support team is happy to help.
13. Can I track my order? Yes, once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
14. How can I stay updated on new products and promotions? Follow us on social media and subscribe to our newsletter for the latest updates, exclusive offers, and expert tips.
15. Do you offer gift cards? Yes, we offer gift cards in various denominations. They make perfect gifts for any occasion.
Thank you for choosing Black & Pink Intimo US. If you have any additional questions, please do not hesitate to contact us at [Your Email].